Shipping policy

RXM Shipping Policy

Effective Date: August 16, 2026

Order Processing

Most RXM orders require 1–2 business days of handling time before shipment. Because many of our products are custom-made, some orders may require additional processing time.

Business days do not include weekends or holidays.

Shipping Within the United States

After the order has been processed and shipped, estimated delivery within the United States is typically 2–3 business days, depending on the shipping service selected, destination, and carrier conditions.

Delivery dates are estimates and are not guaranteed.

International Shipping

International delivery times vary depending on the destination, shipping service, customs processing, and local carrier.

Available shipping options and estimated rates will be shown during checkout. Customers may select the shipping option that best meets their needs.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country.

Tracking Information

Tracking information will be provided once your order has shipped. Please allow time for the shipping carrier to update the tracking status.

Shipping Delays

RXM is not responsible for carrier delays caused by weather, holidays, customs processing, service disruptions, incorrect addresses, or other circumstances outside our control.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. RXM is not responsible for orders delivered incorrectly or returned because of an incomplete or incorrect address.

Additional shipping charges required to resend a returned package may be the customer’s responsibility.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact the shipping carrier immediately to report the issue and begin a claim.

For damaged shipments, keep all original packaging and take clear photographs of the product, shipping box, packing materials, and shipping label. After contacting the carrier, contact RXM with your order number, photographs, and claim information so we can assist when possible.

For shipping questions, please contact us through RiderXmods.com