Refund policy
RXM Return & Refund Policy
All RXM products are custom-made to order. Therefore, we do not accept returns, exchanges, or refunds. All sales are final.
Every item undergoes a quality inspection before it is packaged and shipped.
If your package or product arrives damaged:
- Contact the shipping carrier immediately to report the damage and begin a claim.
- Take clear photos of the damaged product, packaging, and shipping label.
- Contact RXM with your order number and photos so we can assist you.
This policy does not limit any rights available to you under applicable law.
Thank you for choosing RXM.